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PROI CASE STUDIES

Clariant: Communications Manual
For efficient and consistent communication

int/ext Communications, Switzerland

Clariant is a leading global specialty chemicals company. To ensure a consistent approach to communications throughout the whole Group and to prepare management for communication tasks, int/ext Communications was commissioned to outline and write the Clariant Communications Manual.

The purpose of the Manual is to enable managers on all levels to plan, outline and ultimate implement their communication activities in line with Group Directives.

Clariant: Communications Manual
The Communications Manual has been formulated for practical use. It offers concise answers to different communication activities mostly in form of check lists: How to write a media release? How to respond to queries from media? How to choose a PR consultancy?

The Manual is divided in different categories:

  • Communications fundamentals
  • Target groups and their needs
  • Target-group-specific communication activities
  • Checklists
  • Cooperation with third parties
  • Special areas
  • Important addresses

All texts are written in German and English.

The Communications Manual has been implemented at Clariant with great success. Walter Vaterlaus, who was head of Corporate Communications when the assignment was commissioned: "Managers who have to fulfill communication tasks got a practical 'cook book'. The Manual supports them and makes sure that Corporate Identity and Design is implemented."

Gruner & Brenneisen Corporate Identity AG, Basel, was responsible for graphics and layout.

Public Relations Organisation International, Inc. (PROI) is the world's oldest and one of the largest international networks of independent public relations and marketing firms.

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