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Doing business in...

Denmark
By Pia Mortensen
KommunikationsKompagniet and Partner
Public Relations Organisation International, Inc.

BACKGROUND
Denmark is a small country with a sound industrial economy. It has managed to avoid the recessions experienced elsewhere in Europe, mainly by achieving high levels of industrial exports.

In recent years, growth has been approximately 2.5% a year. Since 1990 Denmark has maintained a substantial balance of payments. Politically stable, unemployment declined drastically between 1993-1998.

The government's priorities are to maintain an advanced health and social security system, through the reform of economic, taxation and labour market policies, education and training. The national government is comprised of departments, authorities and state-owned corporations in such as areas as defence, railways, ferry lines and roads.

Denmark is a very stable and safe country to live in. Over the past years there have been some industrial strikes - lasting only a short time. Denmark has excellent and close relations with other Nordic countries, Germany and Great Britain.

Religion
Religion has not played an significant role in the business life of Denmark. However, an influx of people from other cultures is having an impact on both business and private life.

Population
Denmark's population is 5.2 million, of which 1.3 million live in Copenhagen. Other large population centres are the cities of Århus, located on the Jutland peninsula, and Odense, located on Funen.

Demographics
The demographics of Denmark show a growing and large number of pensioners, with a corresponding reduction in the workforce needed to pay for old-age benefits. The government is working on ways to address the financial aspects of this problem.

Denmark's Geography and Infrastructure
Denmark's size is 43.094 km2, encompassing approximately 500 islands and a 7,000 km coastline. Zealand is the largest island and the capital city Copenhagen is situated on its East Coast.

The Danish government has initiated large infrastructure projects, including the Great Belt Bridge opened in 1998 in a joint venture with Sweden, which is building the Oresound Bridge. Together, these will connect Copenhagen and Malmø (Sweden) by 2000. The latter also led to the building of a mini-metro, which runs from the centre of Copenhagen to Copenhagen's International Airport which is currently being expanded.

Possible future projects include the Femer Sound Bridge which would connect Germany and Denmark across the Baltic Sea. If initiated, this project would take approximately five years to complete.

Generally there is a well-developed transportation infrastructure in Denmark, making it easy and convenient to travel around the country - by car, train, ferry and airplane.

Travel time, for example, between Copenhagen - Århus is only 3 ½ hours by train and 4 hours by car and ferry. Overall flight time between major cities within Denmark is under an hour. However, transport time to and from airports, makes car and train very competitive. This will especially be true after the completion of The Great Belt Bridge when it is anticipated that airtravel within Denmark will reduce by 40%.

Sailing time between Denmark and Germany is only 45 min. (Rødby-Puttgarden) and between Denmark and Sweden it is 20 min. (Helsingør-Helsingborg) or 45 min (Copenhagen-Malmø).

Doing Business with the Danes
Danes are very independent, of farming and sea-going ancestry, and they are natural traders. Most work for companies that are small by European standards and they are expected, and are used, to making decisions and assuming responsibility. Generally Danes have a positive attitude towards working life.

Danes are very direct and usually want to get straight to the point. Once you have established a personal friendship with a Dane, you will soon be on a first-name basis and you will have a loyal friend for life. Danes dress informally for work, however some offices expect their staff to wear business attire.

The Danish labour market is well organised, both for employers and employees. Most employers within different business sectors belong to one organisation called Dansk Arbejdsgiverforening (DA). Most employees within different sectors are members of Landsorganisationen (LO). Together these organisations define working conditions and standards in Denmark. Annual negotiations take place between both organisations.

Denmark is known for its shipping industry, high tech electronics (i.e B&O, Danfoss, Grundfoss), food products (bacon) and fur industry. The Danish shipping company A.P Møller/Maersk, which also owns Sealand Inc., is the largest shipping company in the world.

Communications and information technology is widely used in Denmark and Danes are quick to adopt and acknowledge the importance of technology in communications. However they also place a high value on personal contact, especially at the outset of business relationships. Access to, and use of, the World Wide Web and E-mail is prevalent, while video conferencing is still in its infancy.

English is widely spoken and is the language used by most companies which operate internationally. The exception is southern Jutland where the use of German is prevalent as the language used in business.

Environment
In 1972 Denmark was the first country to create a Ministry for the Environment and Danes are world leaders in environmental protection, with the highest per capita spending on pollution and environmental control. The European Union's Environment Agency is situated in Copenhagen.

Media
Residents of the Nordic countries read a lot and the daily newspapers enjoy large circulations.

The leading newspaper (measured by paid circulation) is Jyllands Posten (175,687), followed by Berlingske Tidende, with a circulation of 155.000. Børsen - a daily business publication - has a circulation of 44.000 copies. A free daily newspaper -Erhvervs Bladet - is circulated to 107,000 companies.

Television plays an increasing role, even though commercial television was not introduced till the beginning of the 1980's. Today, the penetration of cable and satellite is approximately 66 per cent. The advertising of beer, spirits and tobacco, and over the-counter drugs is not allowed on TV.

There are very strict regulations pertaining to all media, especially pertaining to advertising aimed at children.

Domestically owned advertising agencies have established a number of agreements for international co-operation. Most agencies are members of their own trade association:

Danske Reklamebureauers Brancheforening (DRB) Reklamens Hus
Badstuestraede 20
P.O. Box 74
DK-1003 Copenhagen K
Tel: +45 33 13 44 44
Fax: +45 33 11 63 03

Danish Public Relations companies are members of:

Brancheforeningen for Public Relations Virksomheder (BPRV)
Det Danske Handelskammer
Børsen
1217 Copenhagen K
Tel: +45 33 95 05 00
Fax: +45 33 32 52 16

For assistance in "Doing Business in Denmark", please contact PROI's Partner in Denmark, KommunikationsKompagniet.

 
   
   
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